Global Learning Facilitator

1 day ago

Sahiwal, Punjab, Pakistan beBeeTraining Full time $50,000 - $70,000
Global Training Facilitator

The role of a Global Training Facilitator is to deliver impactful training and professional learning experiences to associates in the US healthcare and insurance domain.


This involves combining high-energy facilitation, individualized support, program management, and instructional refinement to meet evolving business needs.


As a Global Training Facilitator, you will conduct live virtual webinars and interactive training sessions on systems, processes, workflows, and soft skills.


  • Conduct live virtual webinars and interactive training sessions on systems, processes, workflows, and soft skills.
  • Facilitate role-specific onboarding, orientation, and customer-specific training for new hires.
  • Lead live call-handling and patient interaction simulations.
  • Deliver professional learning aligned with adult learning principles.
  • Conduct one-on-one check-ins to track progress and offer personalized coaching.
  • Respond promptly to learner and stakeholder queries.
  • Provide actionable feedback for continuous improvement.
  • Partner with Talent Success Managers (TSMs) and Customer Success Managers (CSMs) to resolve performance issues and risk cases.
  • Maintain open, consistent communication and proactive follow-ups with learners.

Key Responsibilities:
  • Support learners in navigating certification requirements and training pathways.
  • Assign relevant resources based on job role or customer-specific needs.
  • Maintain accurate training records, track performance, and analyze feedback for trends.
  • Identify skill gaps and implement training interventions.
  • Collaborate with the Talent Development team to enhance modules, materials, and delivery.
  • Leverage technology, AI tools, and healthcare platforms.
  • Contribute to new learning sessions on HIPAA compliance, cultural dynamics, and best practices.
  • Manage scheduling, reminders, attendance, and documentation for all sessions.
  • Report training outcomes and issues to stakeholders.

Qualifications:
  • Bachelor's degree required.
  • 3-5+ years' experience in talent development, training delivery, facilitation, or related roles.
  • Solid understanding of US healthcare workflows and compliance standards preferred.
  • Excellent interpersonal, problem-solving, and time-management abilities.
  • Proficiency with Zoom, Google Workspace, Microsoft Office, and learning management systems.
  • Adaptable, organized, and quick to learn new processes and technologies.

Why Work With Us?

At our organization, we're at a pivotal growth point, offering the rare opportunity to shape the future of global employment. Your work directly impacts our growth trajectory, empowers businesses, and creates global employment opportunities.


Equal Opportunity Employer

We are an equal-opportunity employer committed to fostering a diverse and inclusive work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.

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