Training Experience Developer

3 days ago

Sahiwal, Punjab, Pakistan beBeeCareer Full time $60,000 - $102,000
About Us

We are a global HR platform ecosystem connecting exceptional talent worldwide with North American businesses. Our mission is to make hiring globally easier than hiring locally, broadening the talent pool and accelerating hiring processes.


Job Overview

As a Training Facilitator in our Talent Development team, you will deliver impactful training and professional learning experiences to associates in the U.S. healthcare and insurance domain. Your role involves facilitating engaging live and virtual sessions, supporting ongoing learner development, and collaborating cross-functionally to ensure exceptional outcomes.


This position combines high-energy facilitation, individualized support, program management, and instructional refinement to meet evolving business needs. Ideal candidates possess an extroverted presence, adaptability, quick learning skills, and thrive in fast-paced environments.


Key Responsibilities
  • Conduct live virtual webinars and interactive training sessions on systems, processes, workflows, and soft skills.
  • Facilitate role-specific onboarding, orientation, and customer-specific training for new hires.
  • Lead live call-handling and patient interaction simulations.
  • Deliver professional learning aligned with adult learning principles.
  • Conduct one-on-one check-ins to track progress and offer personalized coaching.
  • Respond promptly to learner and stakeholder queries.
  • Provide actionable feedback for continuous improvement.
  • Partner with Talent Success Managers (TSMs) and Customer Success Managers (CSMs) to resolve performance issues and risk cases.
  • Maintain open, consistent communication and proactive follow-ups with learners.

Operational & Developmental Responsibilities

  • Support learners in navigating certification requirements and training pathways.
  • Assign relevant resources based on job role or customer-specific needs.
  • Maintain accurate training records, track performance, and analyze feedback for trends.
  • Identify skill gaps and implement training interventions.
  • Collaborate with the Talent Development team to enhance modules, materials, and delivery.
  • Leverage technology, AI tools, and healthcare platforms.
  • Contribute to new learning sessions on HIPAA compliance, cultural dynamics, and best practices.
  • Manage scheduling, reminders, attendance, and documentation for all sessions.
  • Report training outcomes and issues to stakeholders.

Qualifications
  • Bachelor's degree required.
  • 3–5+ years' experience in talent development, training delivery, facilitation, or related roles.
  • Solid understanding of U.S. healthcare workflows and compliance standards preferred.
  • Strong facilitation, presentation, and communication skills for both live and virtual settings.
  • High energy, extroverted presence, and ability to motivate learners in dynamic environments.
  • Excellent interpersonal, problem-solving, and time-management abilities.
  • Proficiency with Zoom, Google Workspace, Microsoft Office, and learning management systems.
  • Adaptable, organized, and quick to learn new processes and technologies.

Why Choose This Opportunity?

You will have the chance to shape the future of global employment, empowering businesses and creating opportunities for growth. As part of our revolutionary approach, your work directly impacts our trajectory and contributes to a more inclusive and diverse workforce.


EQUAL OPPORTUNITY EMPLOYER

We value diversity and promote equality in all aspects of our organization. We welcome applicants from all backgrounds and guarantee fair consideration without bias towards any protected characteristics.

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