Cloud Operations Specialist

1 day ago


Lahore, Punjab, Pakistan ibex Full time
About the Role

As a Genesys Cloud Engineer at ibex, you will play a crucial role in supporting global telephony and contact center operations across our contact centers. As part of our Genesys cloud team, your responsibilities will include acting as the point of contact (POC) for all contact center solution requests, whether they are questions or problems.

The ideal candidate will have experience with Genesys solutions as an administrator, as well as excellent analytical skills and problem-solving capabilities. Strong communication and teamwork skills are also essential for this role.


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