Cloud Telephony Operations Specialist

About the RoleAs a Genesys Cloud Engineer at ibex, you will play a crucial role in supporting global telephony and contact center operations across our contact centers. As part of our Genesys cloud team, your responsibilities will include acting as the point of contact (POC) for all contact center solution requests, whether they are questions or problems.The...

Tech Bridge Consultancy is seeking a Telephony Infrastructure Specialist to join our team.About the RoleThis role will involve working on Asterisk based PBX, VoIP, and cloud-enabled UCaaS solutions. Key responsibilities include:Designing and implementing robust VoIP infrastructure.Configuring and optimizing SIP voice protocols.Refining network parameters for...

Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team at ibex. The successful candidate will be responsible for supporting global telephony and contact center operations, troubleshooting day-to-day operational issues, and performing telephony, contact center, and other solution administration tasks.The ideal candidate will have...

Job SummaryWe are seeking a skilled Genesys Cloud Engineer to join our team as part of the Genesys cloud team. As a key member, you will be responsible for supporting global telephony & contact center operations across contact centers.Key ResponsibilitiesAct as the point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as...

Job RequirementsBachelor's degree in IT, CS, or Telecoms is required. Any Genesys Cloud Certification is a plus. Any other knowledge of contact center solutions on cloud is a plus.ResponsibilitiesActing as primary point of contact for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys Operations.Troubleshooting day-to-day...

We are seeking an experienced Senior Telephony Professional to join our team at Avira Technologies. As a key member of our team, you will be responsible for delivering excellence in products, process, and infrastructure management.Key ResponsibilitiesThe successful candidate will have the following responsibilities:Applying knowledge of call center...

Key ResponsibilitiesThis challenging role involves acting as the primary point of contact for all Genesys cloud-related issues and concerns. As a key member of the Genesys cloud team, you will support Genesys Operations at Tier-2 and Tier-3 levels, ensuring seamless service delivery.You will also troubleshoot day-to-day operational issues related to Genesys...

At ibex, we are seeking a highly skilled and experienced Senior Genesys Cloud Architect to join our team. As a key member of our cloud operations team, you will be responsible for supporting Central Genesys cloud/telephony operations across contact centers.The ideal candidate will have a strong background in cloud architecture, with experience in designing...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

The JobWe are seeking a skilled Telecom Engineer to join our Central Genesys cloud team. As a Telecom Engineer at ibex, you will be responsible for supporting global telephony & contact center operations across our centers.Main ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys...

About the RoleThis position is responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's key responsibilities include acting as POC for all contact center solution requests, be it questions or problems.Key ResponsibilitiesSupporting Genesys Operations as Tier-2 and...

Position OverviewWe are seeking a highly skilled Genesys Cloud Engineer to join our team. As a key member of our team, you will be responsible for supporting global telephony & contact center operations across contact centers.Main AccountabilitiesAct as the primary point of contact for all contact center solution requests.Provide expert support and guidance...

At TecBrix Cloud LLC, we are seeking a highly skilled Cloud Engineer to join our team. The ideal candidate will have a strong understanding of cloud computing concepts and experience with designing, implementing, and managing cloud-based solutions.The successful candidate will be able to work independently as well as collaborate with cross-functional teams...

About the RoleIn this role, you will be responsible for acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires administration, troubleshooting, and working on day-to-day operational issues, with close coordination with respective technical teams.Main ResponsibilitiesActionable...

Job DescriptionThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. We are looking for someone who can provide exceptional support and guidance on Genesys cloud solutions. As a key member of our team, you will be responsible for supporting global telephony & contact center operations across contact centers.Main TasksServe as the...

TecBrix Cloud LLC is looking for an experienced DevOps Specialist to join our team. The successful candidate will have a strong background in automation, configuration management, and scripting languages.The DevOps Specialist will work closely with development, QA, and operations teams to design and implement DevOps solutions on AWS. This will include...

OverviewAs a Telecom Engineer at ibex, you will play a crucial role in supporting global telephony & contact center operations across our centers. As part of the Central Genesys cloud team, your responsibilities include acting as POC for all contact center solution requests, be it questions or problems.ResponsibilitiesActing as primary point of contact for...

We are seeking a skilled Cloud Infrastructure and Database Operations Specialist to deliver a high-quality cloud hosting service that supports our SaaS platform. This role is responsible for continuously improving the infrastructure service to enhance our organization's capabilities.Key Responsibilities:Maintain the continuous availability of our SaaS...

As a Cloud Communications Expert at Tech Bridge Consultancy, you will play a key role in designing and implementing cloud-enabled UCaaS solutions.Key ResponsibilitiesThis role involves:Working on Asterisk based PBX, VoIP, and cloud-enabled UCaaS solutions.Configuring and optimizing SIP voice protocols.Refining network parameters for optimal voice quality.The...