People Operations Specialist

1 day ago


Lahore, Punjab, Pakistan Tranzcript Full time
Key Responsibilities
  • Recruit, hire, and onboard new employees, particularly for call center roles.
  • Collaborate with line managers to provide guidance on people-related decisions.
  • Investigate internal employee complaints and address them promptly.
  • Conduct interviews and offer feedback to leadership teams.
  • Facilitate regular employee discussion groups and provide insights to the leadership team.
  • Develop a safety and security risk management program to minimize hazards.
  • Monitor and contribute to the success of operations by aligning with the People Team Vision and Mission.
  • Support team members with open enrollment and ensure compliance with federal and state regulations.
  • Interface with other department managers to optimize workflow and quality of service.
  • Manage unemployment claims, including representing the company through the appeal process.


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