Customer Relationship Expert

1 day ago


Islamabad, Islamabad, Pakistan beBeeCustomerRelationship Full time $60,000 - $90,000
Job Title: Customer Relationship Expert

The Role:

We are seeking a skilled professional with expertise in Microsoft Dynamics 365 CRM to manage, optimize, and enhance our customer relationship management system.

Key Responsibilities:

  • Clinical Operations Management: Oversee and configure Microsoft Dynamics 365 CRM, including workflows, customizations, dashboards, and reporting.
  • Process Reengineering: Analyze business processes and recommend improvements using CRM automation, integration, and customization.
  • User Support & Training: Provide technical assistance, troubleshooting, and training for CRM users.
  • Data Governance: Ensure data integrity, accuracy, and security by implementing best practices in CRM data governance.
  • Customization & Development: Collaborate with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts.
  • Integration: Integrate Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.


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