Business Process Improvement Leader

14 hours ago


Karachi, Sindh, Pakistan veraqor Full time

Job Role:

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We are seeking a highly experienced Business Analyst to lead digital transformation initiatives and drive business growth through technology. As a Senior Business Analyst, you will be responsible for leading workshops, stakeholder interviews, and design sessions to capture business needs, developing detailed business, functional, and technical specifications for digital solutions, and collaborating with developers, designers, and product owners to ensure accurate implementation of requirements.

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Key Responsibilities:

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  • Lead workshops, stakeholder interviews, and design sessions to capture business needs.">
  • Develop detailed business, functional, and technical specifications for digital solutions.">
  • Collaborate with developers, designers, and product owners to ensure accurate implementation of requirements.">
  • Perform user acceptance testing (UAT) and ensure that digital applications meet business needs.">
  • Analyze digital application performance and user feedback to identify areas for improvement.">
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Requirements:

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  • 12+ years of experience as a Business Analyst in digital applications and transformation projects.">
  • Proven experience in gathering and analyzing requirements for digital platforms such as mobile apps, web applications, and customer portals.">
  • Strong analytical and problem-solving skills with a solid understanding of digital business models and user experience (UX) design principles.">
  • Experience using BA tools such as JIRA, Confluence, Visio, and Lucidchart.">
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Preferred Qualifications:

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  • Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.">
  • Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA).">
  • Experience with digital transformation projects in industries such as banking, retail, healthcare, or telecommunications.">
  • Knowledge of AI/ML-driven digital solutions, chatbots, and personalization technologies.">
  • Understanding of data analytics tools (e.g., Power BI, Tableau) to drive insights from digital solutions.">
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Additional Information:

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This is a senior-level position that requires strong analytical skills and leadership qualities. The ideal candidate should be self-motivated, proactive, and able to work effectively in a collaborative team environment.



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