Contact Centre Operations Director

5 days ago


Rawalpindi Cantonment, Pakistan SAFA Worldwide Specs Pvt. Ltd. Full time
Call Centre Operations Director

SAFA Worldwide Specs Pvt. Ltd. is seeking a Call Centre Operations Director to lead our contact centre operations and drive sales performance. The successful candidate will have a strong track record of leadership and experience in telemarketing or sales.

Key Responsibilities

As a Call Centre Operations Director, your key responsibilities will include:

  • Leading a team of Telesales Executives to achieve sales targets.
  • Developing and implementing strategies to improve sales performance.
  • Coaching and mentoring team members to enhance their skills and knowledge.

The ideal candidate will possess:

  • At least 2 years' experience as a Team Manager in outbound sales or telemarketing.
  • Results-driven and highly sales orientated.
  • Financial Services or Telecommunications knowledge would be advantageous.

This role offers a competitive salary package including a basic salary range of 40,000 to 60,000 and a quarterly performance-based bonus scheme.



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