
Contact Center Performance Manager
5 days ago
Our Customer Service Operations Lead is a critical role within our Contact center team. As the right-hand person to the Service Delivery Director, you will play a key part in driving business objectives, managing performance, and ensuring effective resource allocation.
With a strong background in customer service and operations management, you will be responsible for leading cross-functional teams and collaborating with stakeholders to achieve shared goals. Your key responsibilities will include:
- Monitoring and reporting on key performance indicators
- Coaching and developing employees
- Identifying opportunities for process improvement
We are seeking someone with excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers alike.
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Call Center Training Expert
5 days ago
Rawalpindi Cantonment, Pakistan Span Inc. Full timeAbout Us:">Span Inc. is a leading provider of multi-channel customer contact management solutions for US clients.">Our Professional Training & Development Department within the Call Center Business Unit seeks an experienced Training Specialist to design and deliver training programs.">Responsibilities:">Design and deliver training programs to equip newly...
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High-Performing Call Center Sales Executive
5 days ago
Rawalpindi Cantonment, Pakistan YP2G Full timeWe are seeking a talented and experienced Outbound Telesales Team Lead to join our outbound call center team.This role requires a proven track record in sales management, exceptional leadership skills, and a strong passion for innovation.The successful candidate will be responsible for developing and executing sales strategies, managing a high-performing...
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Contact Centre Operations Director
5 days ago
Rawalpindi Cantonment, Pakistan SAFA Worldwide Specs Pvt. Ltd. Full timeCall Centre Operations DirectorSAFA Worldwide Specs Pvt. Ltd. is seeking a Call Centre Operations Director to lead our contact centre operations and drive sales performance. The successful candidate will have a strong track record of leadership and experience in telemarketing or sales.Key ResponsibilitiesAs a Call Centre Operations Director, your key...
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Service Delivery Director
5 days ago
Rawalpindi Cantonment, Pakistan SPAN BPO Full timeAt SPAN BPO, we are looking for a highly skilled and experienced professional to oversee the daily operations of our Contact center. The successful candidate will be responsible for driving business objectives, managing performance, and ensuring effective resource allocation.The ideal candidate will have at least 3 years of experience in practice management...
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Call Center Quality Assurance Manager
2 days ago
Rawalpindi Cantonment, Pakistan Allure Digital Full timeJob Summary:We are seeking a Call Center Quality Assurance Manager to oversee the quality of our outbound calls. The successful candidate will be responsible for monitoring and evaluating calls to ensure adherence to company standards, scripts, and compliance guidelines.The ideal candidate will have a minimum of 2 years of experience in a Quality Assurance...
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Operations Supervisor
5 days ago
Rawalpindi Cantonment, Pakistan SPAN BPO Full timeAs the Contact Center Performance Manager at SPAN BPO, you will be responsible for analyzing and interpreting data to inform business decisions and drive continuous improvement.With a strong analytical mind and excellent problem-solving skills, you will work closely with the Service Delivery Director and Customer Service Operations Lead to develop and...
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Call Center Technical Lead
5 days ago
Rawalpindi Cantonment, Pakistan Primebpoandtelecommunications Full timeJob SummaryWe're seeking a highly skilled IT specialist to fill a key role at Primebpoandtelecommunications. The successful candidate will have a strong understanding of computer systems, excellent technical skills, and a passion for delivering exceptional results.Key Responsibilities:Offer advanced technical support to call center agents and...
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Incubation Center Operations Manager
3 days ago
Chaklala Cantonment, Pakistan Siber Koza Alpha Full timeKey ResponsibilitiesThe Incubation Center Operations Manager will be responsible for overseeing the day-to-day operations of our incubation center. This includes coordinating registration and participation management, project evaluation, facility management, application management, and reporting.Key responsibilities include:Optimize facility use, maintain...
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Sales Performance Manager
5 days ago
Rawalpindi Cantonment, Pakistan SAFA Worldwide Specs Pvt. Ltd. Full timeLeadership OpportunityOur company is seeking a Call Centre Manager to lead our sales team and drive performance against challenging targets. The successful candidate will have a strong track record of leadership and experience in telemarketing or sales.ResponsibilitiesAs a Call Centre Manager, your key responsibilities will include:Leading a team of...
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Sales Director for Call Center Operations
5 days ago
Rawalpindi Cantonment, Pakistan YP2G Full timeYP2G is seeking a highly motivated and experienced Sales Director to lead our outbound call center operations.This is a challenging yet rewarding role that offers excellent career opportunities for those who are passionate about sales, leadership, and customer engagement.The successful candidate will be responsible for driving sales growth, managing a...
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Sales Performance Manager
5 days ago
Rawalpindi Cantonment, Pakistan Regbits Full timeRegbits is a dynamic organization looking for a Sales Performance Manager to lead our commercial operations. The ideal candidate will have a proven track record in sales and a passion for driving business growth through innovation and effective management.Key Responsibilities:Identify and target potential clients to generate sales.BUILD STRONG, LONG-TERM...
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Performance Marketing Manager
5 days ago
Rawalpindi Cantonment, Pakistan Signup Solution (Pvt) Limited Full timeKey Responsibilities:The Performance Marketing Manager will be responsible for driving lead generation efforts via website and other digital marketing channels, as well as analyzing and optimizing traffic acquisition methods/models, landing pages, and new traffic sources.In this role, you will develop keywords, interest, and contextually targeted...
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Sales Performance Catalyst
2 days ago
Rawalpindi Cantonment, Pakistan Digipath Agency Full timeAbout Digipath AgencyWe are a dynamic and growing digital marketing agency that is passionate about helping businesses succeed. Our team is committed to delivering high-quality services that meet the evolving needs of our clients.Key ResponsibilitiesIdentify and contact potential business ownersPitch our digital marketing services to leads and convert them...
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SEO Performance Manager
5 days ago
Rawalpindi Cantonment, Pakistan ACE Money Transfer Full timePosition Overview:We are seeking a highly skilled SEO Analyst to join our team at ACE Money Transfer. As a global fintech brand, we are committed to delivering innovative financial solutions to our customers.The ideal candidate will have 4+ years of experience in SEO with a proven track record of driving organic growth. Proficiency in SEMrush, Ahrefs, Moz,...
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English Language Consultant
5 days ago
Rawalpindi Cantonment, Pakistan Northpacific Full timeAbout NorthpacificWe are a leading UK-based business process outsourcing company looking for talented professionals for injury claim sales positions.Job OverviewCandidates will engage in outbound calls with international clients based in Canada. Our comprehensive training program will ensure their success in this role.Key ResponsibilitiesDevelop strong...
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Senior Team Manager
3 days ago
Rawalpindi Cantonment, Pakistan Span Bpo Full timeThis role is responsible for overseeing a team of agents, ensuring they meet performance targets. The Team Leader will provide coaching and training to improve their performance, meet regularly with their Manager to receive feedback and instructions, and keep the team informed about center operations and any impacting factors.Key...
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Rawalpindi Cantonment, Pakistan Span Inc. Full timeJoin Our Team:">Are you a motivated and experienced Training Specialist looking for a new challenge?">We are seeking an experienced Training Specialist to join our Professional Training & Development Department within the Call Center Business Unit.">Responsibilities:">Design and deliver training programs to equip newly hired Customer Service...
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Customer Engagement and Sales Manager
5 days ago
Rawalpindi Cantonment, Pakistan YP2G Full timeWe are seeking a High-Performing Call Center Sales Executive to join our outbound call center team.This is an exciting opportunity for a highly motivated and experienced professional who can drive sales growth and exceed targets.The successful candidate will be responsible for developing and executing sales strategies, managing a high-performing telesales...
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Senior E-Commerce Performance Manager
5 days ago
Rawalpindi Cantonment, Pakistan BusinessArcade Full timeJob Overview:We are a UAE-based e-commerce company seeking an experienced E-Commerce Performance Manager to lead our digital marketing efforts. The ideal candidate will have a proven track record in managing Facebook Ads, TikTok Ads, and Google Shopping Ads, with expertise in driving sales and growth through data-driven marketing.This role is crucial in...
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Outbound Call Quality Manager
1 day ago
Rawalpindi Cantonment, Pakistan Allure Digital Full timeWe are looking for a highly skilled Quality Assurance Executive to oversee the quality of our outbound calls.About the Role:Monitor and evaluate outbound calls to ensure adherence to company standards, scripts, and compliance guidelines.Develop and implement QA procedures to assess call quality, script adherence, customer engagement, and sales...