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Technical Support Professional

1 week ago

Karachi, Sindh, Pakistan Crown Micro PVT ltd Full time

Work Environment:

The Technical Support Engineer will work in a fast-paced, dynamic environment, collaborating with internal teams to resolve complex issues and improve overall service delivery. The role requires flexibility, adaptability, and a customer-centric mindset.

Key Responsibilities:

  • Deliver high-quality technical support via various channels
  • Collaborate with internal teams to resolve complex issues
  • Stay updated on industry trends and new technologies
  • Document customer interactions and technical issues

Requirements & Qualifications:

  • Bachelor's degree in Information Technology or Computer Science
  • Proven experience in technical support or IT support role
  • Strong knowledge of Windows, macOS, Linux, and mobile operating systems