
Technical Support Expert
5 days ago
We're GROWTH ARBOR, a forward-thinking organization seeking an experienced Technical Support Specialist to bolster our IT capabilities.
The ideal candidate will possess:
- Strong technical expertise in software applications, operating systems, and hardware.
- Proven ability to provide top-notch technical support and training to colleagues.
- Effective problem-solving skills and ability to collaborate with cross-functional teams.
- Proficiency in IT service management frameworks (e.g., ITIL).
- Superb analytical and communication skills.
Responsibilities:
- Maintaining and optimizing IT systems and infrastructure.
- Assessing and implementing new technologies to enhance business performance.
- Coordinating with external vendors to ensure seamless integration of third-party solutions.
- Developing and delivering comprehensive training programs to empower employees.
- Providing expert technical guidance and support to internal stakeholders.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 1 year of experience in IT support.
- Excellent technical skills and knowledge.
- Aptitude for teamwork and collaboration.
A great opportunity for technical professionals seeking a dynamic work environment.
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