Technical Support Expert

5 days ago


Karachi, Sindh, Pakistan GROWTH ARBOR Full time
Technical Support Specialist Job

We're GROWTH ARBOR, a forward-thinking organization seeking an experienced Technical Support Specialist to bolster our IT capabilities.

The ideal candidate will possess:

  • Strong technical expertise in software applications, operating systems, and hardware.
  • Proven ability to provide top-notch technical support and training to colleagues.
  • Effective problem-solving skills and ability to collaborate with cross-functional teams.
  • Proficiency in IT service management frameworks (e.g., ITIL).
  • Superb analytical and communication skills.

Responsibilities:

  • Maintaining and optimizing IT systems and infrastructure.
  • Assessing and implementing new technologies to enhance business performance.
  • Coordinating with external vendors to ensure seamless integration of third-party solutions.
  • Developing and delivering comprehensive training programs to empower employees.
  • Providing expert technical guidance and support to internal stakeholders.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 1 year of experience in IT support.
  • Excellent technical skills and knowledge.
  • Aptitude for teamwork and collaboration.

A great opportunity for technical professionals seeking a dynamic work environment.



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