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Technical Support Engineer
5 days ago
We are seeking a skilled Technical Support Engineer to join our team at Robust Support and Solutions in Karachi, Pakistan.
Job Summary:This role involves providing technical support to end-users on hardware, software, and network-related issues.
The successful candidate will have excellent communication skills and be able to analyze complex technical issues.
Key Responsibilities:
Providing technical assistance to end-users via phone, email, or in-person.
Troubleshooting and resolving technical issues related to hardware, software, and networks.
Administering Active Directory, Azure, Sharepoint, Exchange, Office365, EndPoints, Activtrack, firewalls, load balance, email filter, backups, phone systems, mobile devices, and other IT-related software.
Requirements:
A minimum of 3-5 years of relevant experience in a help desk/IT support role.
Excellent communication and interpersonal skills.
Bachelor's degree in Computer Science or related field preferred.
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