Service Delivery Specialist

2 days ago


Islamabad, Islamabad, Pakistan beBeeDelivery Full time 8,000,000 - 15,000,000
Executive DT - Service Delivery Specialist

A successful Executive DT will act as a key stakeholder in software product development, collaborating closely with cross-functional teams to ensure the output aligns with expectations and requirements.

Key Responsibilities:
  • Conduct business-related requirement analysis in coordination with business users
  • Collaborate with customers and internal stakeholders to gather requirements through Voice of Customers
  • Identify business pain points and problem statements, defining solutions that meet strategic objectives
  • Manage product backlogs through prioritization of business needs, driving customer experience and revenue growth
  • Oversee go-live systems from business readiness to user adoption

The ideal candidate has a strong background in software development, with experience in DevOps implementation, mobile application design using microservices technologies, and relational and NoSQL databases.

Additional responsibilities include working with vendors to define and prioritize product roadmaps, creating technical roadmaps for in-house development solutions, and making design and architectural decisions that meet business requirements with minimal risk.

Eligibility criteria include a Bachelor's degree in Computer Science, IT, Engineering, or a related field. The candidate must have at least four years of related experience and minimum HP rating in their last two annual appraisals.


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