Client Relationship Manager

2 weeks ago


Mānsehra District, Khyber Pakhtunkhwa, Pakistan Amazon business process outsourcing and consulting Full time

Transforming Customer Experiences

At Amazon business process outsourcing and consulting, we specialize in transforming negative customer experiences into positive reviews. Our team provides 24/7 call, chat, and email support to ensure the best service for our clients.

The Role of an Account Manager

This full-time on-site role involves managing client accounts, building relationships, and ensuring customer satisfaction. The Account Manager will oversee customer service solutions and communicate on behalf of clients to make their customers happy.

Key Qualifications

  • Critical Skills: Customer Service Management and Relationship Building skills, Experience in Client Account Management
  • Negotiation and Communication Skills: Strong Communication and Negotiation skills
  • Problem-Solving and Decision-Making: Problem-Solving and Decision-Making skills
  • Flexibility and Adaptability: Ability to work in a fast-paced environment
  • Industry Expertise: Experience in the BPO industry is a plus
  • Educational Background: Bachelor's degree in Business Administration or related field

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