Retail Operations Manager

4 days ago


Islamabad, Islamabad, Pakistan H. Karim Buksh Full time
Assistant Store Manager

H. Karim Buksh is seeking a highly skilled Assistant Store Manager to join its retail operations team. This role is responsible for overseeing the daily activities of sales staff, ensuring exceptional customer service, and driving business growth through effective sales strategies.

Key Responsibilities:
  • Train and develop sales staff to deliver outstanding customer experiences, focusing on product knowledge and communication skills.
  • Conduct market research to stay ahead of competition, analyzing style, quality, and prices of competitive merchandise.
  • Create visually appealing store displays that showcase products and attract customers, adhering to display schedules and company guidelines.
  • Demonstrate products to customers, highlighting unique selling points and promoting sales through engaging interactions.
  • Provide seamless customer service, answering questions, processing transactions, and resolving issues promptly.
  • Maintain a clean and organized store environment, upholding high standards of presentation and hygiene.
  • Manage inventory effectively, monitoring stock levels and anticipating customer demand to minimize waste and maximize sales opportunities.
  • Analyze sales data to prepare reports, identifying trends and areas for improvement to inform business decisions.
  • Ensure consistent delivery of excellent customer service by establishing and enforcing company standards.
Requirements:

To succeed in this role, you will need excellent leadership and communication skills, with a proven ability to train and develop teams. You should be well-organized, able to work under pressure, and have a keen eye for detail. A strong understanding of retail operations and sales strategies is essential, as is the ability to analyze data and make informed decisions.



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