Retail Operations Manager

2 weeks ago


Islamabad, Islamabad, Pakistan C Mart Askari Full time
About the Role

We are seeking a skilled and customer-focused Retail Operations Manager to oversee daily store operations at C Mart Askari.

As the key store manager, you will be responsible for ensuring operational excellence and meeting sales targets. Your duties will include supervising administrative tasks, managing inventory levels, and developing business strategies to improve customer satisfaction and drive revenue growth.

The ideal candidate should possess excellent communication skills, outstanding leadership abilities, and the capacity to motivate staff to achieve sales objectives. They should also be adept at creating business opportunities, responding to customer complaints, and ensuring compliance with health and safety regulations.

Key Responsibilities:

  • Deliver exceptional customer service to ensure high levels of customer satisfaction.
  • Motivate the store team to meet sales objectives by training and mentoring staff.
  • Create business opportunities to attract new customers, expand store traffic, and enhance profitability.
  • Hire, train, and oversee new staff members.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional materials and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing budgets and updating financial records.
  • Monitor inventory levels and order new items.


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