
Hardware Support Technician
5 days ago
Limton Innovative Systems is committed to delivering exceptional support services to our clients, and we are seeking a Hardware Support Technician to join our team.
About the RoleThis position involves working closely with the Hardware Support Coordinator and CRM Team to provide on-site support, complaint handling, and preventive services for contract and warranty clients.
You will also be required to follow up and recover outstanding payments and Tax Challans, ensure timely renewal of SLA agreements, and share visit details with the Team Lead and coordinator, updating all information in the CRM software.
Maintaining punctuality and regular attendance is essential for this role.
About the ResponsibilitiesAs a Hardware Support Technician, you will be responsible for:
- Providing on-site support for contract and warranty clients.
- Handling complaints and following up on outstanding payments.
- Ensuring timely renewal of SLA agreements.
- Sharing visit details with the Team Lead and coordinator.
- Maintaining punctuality and regular attendance.
We are looking for an experienced professional with a DAE in Electronics or Computer Science, and 6 months to 1 year of experience (freshers are also encouraged to apply).
A strong understanding of computer hardware, software installation, and database management is essential for this role. Additionally, you should have excellent communication and interpersonal skills, and be able to work independently and collaboratively as part of a team.
About the Required Skills- Proficiency in computers, Microsoft Windows, and software installation.
- Database management and SQL installation experience.
- Device connectivity over networks.
- Planning and organization skills.
- Problem-solving and analytical skills.
- Own bike required.
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