Guest Experience Coordinator

19 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Guest Experience Coordinator

Summary:

We are seeking a skilled Front Desk Officer to join our team. The successful candidate will be responsible for providing exceptional guest experiences, managing front desk operations, and ensuring smooth communication with various departments.

Key Responsibilities:

  • Guest Service: Greet and assist guests with check-in and check-out processes, responding to their inquiries, and resolving any issues efficiently.
  • Front Desk Operations: Manage the front desk area, maintain accurate records of all transactions, and handle bookkeeping tasks.
  • Communication: Ensure smooth communication with various departments, including housekeeping, maintenance, and management.

Requirements:

  • Education: Relevant education or training in hospitality or a related field.
  • Skills: Proficient in MS Office, excellent communication and interpersonal skills, strong organizational abilities, and attention to detail.
  • Experience: 1 year of experience in the hotel industry.

Benefits:

  • Accommodation: Accommodation provided for the role.
  • Incentive Bonus: Incentive bonus scheme available.
  • Leaves: Comprehensive leave policy.


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