
Support Center Operations Manager
5 days ago
We are looking for a talented and results-driven professional to lead our support center as an Assistant Manager. This individual will oversee daily operations, manage the team, and drive continuous improvement initiatives to ensure exceptional customer experiences.
Responsibilities:- Operational Excellence: Ensuring seamless day-to-day operations, setting and meeting targets for speed, efficiency, sales, and quality, and analyzing KPI figures to inform decision-making.
- Team Enablement: Organizing staffing, reviewing staff performance, identifying training needs, and planning training sessions to equip the team with the necessary skills to excel.
- Quality Focus: Maintaining high-quality standards through quality assurance processes, monitoring reviews and customer support emails, and tracking operative performance to identify areas for improvement.
A successful candidate will possess strong leadership skills, effective communication abilities, and a deep understanding of customer service principles. Fluency in speaking, reading, and writing Portuguese is mandatory, as is at least two years of work experience in customer services, preferably in a contact center environment.
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Client Support Center Lead
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title: Manager, Support CenterThe Manager, Client Support Center role is a leadership position that oversees a team of specialists responsible for 24x7 client interactions regarding issues, events, and questions. This role works closely with Operations and IT leaders to ensure consistency of messaging and standard reporting on all events impacting...
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System and Data Center Operations Manager
4 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeOur ideal candidate will have a minimum of 4 years experience in implementation, operations, and support of databases, software, web, video conferencing, IT operations, e-learning, networks, data centers, and security.
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Call Center Operations Manager
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title:Customer Service Team LeaderJob Description:The Customer Service Team Leader oversees daily operations of a call center team, ensuring seamless customer interactions. Key responsibilities include staffing management, productivity monitoring, and resolution of customer complaints.
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Service Center Operations Manager
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeA leading organization in the logistics industry is seeking an experienced Service Center Manager to join their team.This role offers a unique opportunity to be part of a global provider of specialized transportation and logistics services, managing a flow of goods, funds, and information worldwide.The successful candidate will have a Degree in Management...
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Call Center Operations Manager
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCall Center Operations ManagerThis is an exciting opportunity to lead a team of customer service representatives and drive business success through effective call center operations. The successful candidate will oversee daily activities, monitor performance, and identify areas for improvement.Main Responsibilities:Team Leadership: Manage, motivate, and guide...
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Assistant Call Center HR Manager
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title: Assistant HR Manager - Call Center OperationsJob Summary:The ideal candidate for this role is a dedicated HR professional passionate about employee development and fostering a supportive work environment. As an Assistant HR Manager, you will support HR functions, ensure compliance, and contribute to maintaining a positive work culture within the...
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Data Center Installation Specialist
24 minutes ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeFreelance Data Center TechnicianWe are seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.Job Overview:As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your...
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Center Management Lead
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeA global company is seeking a highly skilled Service Center Manager to lead its operations in Islamabad.The successful candidate will have a strong understanding of logistics and transportation services and a proven ability to manage teams and drive business results.Key Responsibilities:Oversee daily operations of the service centerCollaborate with...
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Islamabad, Islamabad, Pakistan Call Center International Llc Full timeNational Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...
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IT Operations Manager
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeIT Operations Management RoleThis is a leadership position overseeing the overall direction, design, vision and management of IT operations. Key responsibilities include:Developing and implementing IT infrastructure strategies.Providing technical guidance to the IT team.Mentoring junior staff members.The selected candidate will be responsible for leading the...