Leader of the Sales and Service Team

5 days ago


Islamabad, Islamabad, Pakistan People Full time

Role Description:

The Head of Sales and Customer Support will be responsible for leading a high-performing team that drives sales growth and delivers exceptional customer experiences. This individual will establish a culture of excellence, foster strong relationships with clients and vendors, and drive business results.

Key Responsibilities:

  • Develop and implement sales strategies that drive revenue growth and expansion.
  • Lead a team of sales and support professionals to ensure seamless day-to-day operations.
  • Maintain high standards of customer satisfaction and quality in all interactions.
  • Implement training programs to enhance team capabilities and performance.

Requirements:

Education: A Bachelor's or Master's degree in Marketing, Sales, or a related field is required.

Experience: 3-5 years of professional experience with a minimum of 2 years in sales or customer support team leadership is necessary.

Key Skills: Fluency in English (written and spoken), CRM tools proficiency, sales software expertise, and ability to work flexible hours or shifts are essential.

Industry Experience: International markets or BPO industries are preferred.


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