IT Service Officer

11 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

This is an entry-level position that requires a strong foundation in computer systems and software applications. As a Technical Support Officer, you will be responsible for resolving technical issues related to hardware and software, and providing support to clients in a timely and effective manner.

The ideal candidate will have excellent analytical and problem-solving skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

Main Responsibilities:
  • Troubleshooting hardware and software issues
  • Providing technical support to clients via phone, email, or in-person
  • Collaborating with internal teams to resolve complex technical issues
  • Documenting and tracking technical issues and resolutions
  • Staying up-to-date with new technologies and developments in the field
Requirements:
  • Diploma in Computer Science or related field
  • 1-2 years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

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