Customer Experience Specialist

5 days ago


Lahore, Punjab, Pakistan Rania Zahra Full time
Job Description
The E-commerce Store Handler will be responsible for managing our daily Shopify store operations, providing exceptional customer service, and ensuring timely dispatch of orders. This role requires someone who is highly organized, detail-oriented, and has excellent communication skills. As a key member of our team, you will be responsible for:

Key Responsibilities:
Shopify Store Management:
  • Manage and update the Shopify store to ensure a seamless customer experience
  • E nsure product listings, descriptions, and prices are accurate
Customer Support:
  • Respond to customer inquiries via calls, emails, and chat
  • Address complaints and provide resolutions professionally
Order Management:
  • Process customer orders and place them with designers
  • Track and follow up on timely order delivery
Quality Assurance:
  • E nsure high-quality products are delivered to customers
Dispatch & Client Coordination:
  • Arrange order dispatch to respective clients
  • Update and maintain the client order sheet to ensure accuracy


  • Lahore, Punjab, Pakistan Moriox Shoes Full time

    Key Responsibilities:The customer experience specialist will process orders, refunds, and exchanges as needed, ensuring accurate and timely execution. They will also collaborate with internal teams (e.g., sales and production) to resolve customer issues efficiently.


  • Lahore, Punjab, Pakistan Clientele Club - Timelessness Full time

    We are looking for a talented Customer Experience Specialist to enhance the travel experience of our clients at Clientele Club - Timelessness. The successful candidate will be responsible for delivering exceptional customer service and support.As a Sales / Customer Services Officer, you will be the primary point of contact for clients, providing expert...


  • Lahore, Punjab, Pakistan ChiltanPure Full time

    Key ResponsibilitiesThe successful CUSTOMER EXPERIENCE SPECIALIST - RETAIL will be responsible for:• Providing exceptional customer service and resolving customer complaints in a timely and professional manner.• Working closely with the sales team to achieve sales targets and drive business results.• Maintaining a thorough knowledge of our merchandise...


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    **Job Summary**We are seeking a reliable and detail-oriented customer service representative to act as a communication point for emergency and non-emergency calls at ACE Customer Services.The ideal candidate must be an excellent communicator, able to remain calm and composed, especially in emergencies. Multitasking skills and the ability to take appropriate...


  • Lahore, Punjab, Pakistan Wear The Shield Full time

    Our MissionWe are an innovative e-commerce company dedicated to delivering exceptional customer experiences. Our Customer Support Specialists play a vital role in bridging customer interactions and creating seamless experiences through outstanding service.


  • Lahore, Punjab, Pakistan UNAVAILABLE Full time

    Company OverviewWe are seeking talented individuals to join our team as Customer Experience Specialists. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences through written communications and a positive attitude. Our team is committed to making a difference in the world of CX, and we are looking for...


  • Lahore, Punjab, Pakistan Wear The Shield Full time

    Job SummaryWe are seeking a skilled Customer Support Specialist to provide top-notch support to our customers via various channels. You will be the primary point of contact, guiding customers through their journey and resolving inquiries promptly.


  • Lahore, Punjab, Pakistan GOLDWAY TRAVEL Full time

    At Goldway Travel and Tourism, we prioritize delivering exceptional customer experiences through personalized travel arrangements tailored to meet the diverse needs of our clients/corporates.Key ResponsibilitiesProvide world-class customer support ensuring unparalleled customer satisfaction.Maintain impeccable phone etiquette and foster seamless...


  • Lahore, Punjab, Pakistan Diem Full time

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Diem. As a key member of our customer success unit, you will play a crucial role in ensuring our customers receive top-notch support and service.


  • Lahore, Punjab, Pakistan ibex Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and building strong relationships with customers? As a Customer Support Specialist at ibex, you will be the first point of contact for customers seeking assistance with electronic fund transfers.Responsibilities:Respond to customer inquiries...


  • Lahore, Punjab, Pakistan Programmers Force Full time

    Job OverviewWe are seeking a highly motivated and proactive Customer Success Specialist to play a crucial role in ensuring customer satisfaction and fostering strong client relationships.This individual will be responsible for developing and executing customer success strategies to drive adoption and retention, building and maintaining strong relationships...


  • Lahore, Punjab, Pakistan Zuriador Full time

    About This RoleZuriador is a luxury fashion brand committed to delivering exceptional client experiences. As a Sales Specialist, you will play a vital role in driving sales growth, enhancing customer satisfaction, and contributing to business success.Your Key Responsibilities:Expert Client Service: Foster long-term relationships with clients by providing...


  • Lahore, Punjab, Pakistan Usman Developments Full time

    About UsUsman Developments is seeking a highly skilled Sales Specialist to join our team.Key ResponsibilitiesDrive sales growth and enhance customer experience.Develop and implement effective sales strategies.Build strong relationships with customers.Manage sales operations.Requirements and QualificationsBachelor's degree in Marketing, Business, or a related...

  • Dispatch Specialist

    3 days ago


    Lahore, Punjab, Pakistan ACE Customer Services Full time

    ACE Customer Services seeks a skilled Service Desk Agent to provide top-notch customer support. As a key member of our team, you will handle customer inquiries, resolve issues, and ensure exceptional customer experiences.**Key Responsibilities:**Addressing customer concerns and complaints in a professional manner.Identifying and categorizing calls according...


  • Lahore, Punjab, Pakistan Transworld Full time

    About the RoleTransworld is seeking a Customer Care Representative to serve as a liaison between the company and its customers, ensuring seamless communication. The ideal candidate will have excellent oral and written communication skills, along with a friendly and empathetic demeanor.Key Responsibilities:Solve Customer Issues Effectively: Take ownership of...


  • Lahore, Punjab, Pakistan Farani Taylor Solicitors Full time

    Farani Taylor Solicitors seeks an experienced Client Engagement Specialist to play a key role in driving business growth and success. As a vital member of our team, you will be responsible for fostering strong relationships with clients, identifying new business opportunities, and delivering exceptional results-driven client experiences. To excel in this...


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    At ACE Customer Services, we're looking for a skilled dispatch specialist to join our team. As a Dispatcher / Customer Service Executive, you will play a vital role in facilitating effective communication between different parties.**Responsibilities Include:**Receiving and transmitting messages efficiently.Coordinating with drivers and ensuring route...


  • Lahore, Punjab, Pakistan SuperWise International Full time

    Job Description:SuperWise International is seeking a highly skilled and customer-focused individual to join our team as a Client Relationship Specialist. In this role, you will be responsible for delivering exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise. Your ability to communicate...


  • Lahore, Punjab, Pakistan EWS Group Full time

    Technical Support SpecialistEWS Group is committed to delivering exceptional services to our clients. To achieve this goal, we are seeking two skilled and experienced Technical Support Specialists to join our team in Lahore.In this role, you will provide technical support to our clients, ensuring they achieve their goals with our products. You will...


  • Lahore, Punjab, Pakistan Buksh Group Full time

    Buksh Motors invites applications from highly motivated professionals seeking a challenging role in sales support management. As Sales Support Manager, you will collaborate with cross-functional teams to develop and execute strategies that drive sales growth, improve customer engagement, and enhance overall operational efficiency.Main Responsibilities:Sales...