IT Support Specialist

1 day ago


Karachi, Sindh, Pakistan EliteEdge Solution Full time

EliteEdge Solution's Mission

We strive to provide innovative solutions and exceptional customer experiences in the accounting industry.

Job Requirements

  1. Deliver prompt and precise customer support across various platforms.
  2. Address client concerns related to accounting software and services.
  3. Develop and implement effective strategies to resolve customer complaints.
  4. Maintain detailed records of customer interactions.
  5. Collaborate with technical specialists to resolve complex issues.
  6. Stay current with product knowledge and industry advancements.

Preferred Qualifications

  1. Outstanding written and spoken English communication skills.
  2. Demonstrate expertise in problem-solving and a customer-oriented approach.
  3. Basic understanding of accounting principles is beneficial.
  4. Familiarity with IT products and services is essential.
  5. Experience working in a collaborative team setting.
  6. Proficiency in Microsoft Office Suite applications.

Our Benefits Package

  • Competitive rewards and incentives.
  • Generous leave policies.
  • Opportunities for sports and entertainment engagement.


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