Customer Experience Advocate

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a Customer Service Representative whose primary responsibilities include:

  • Enhancing lead conversion rates from various sources.
  • Addressing and resolving customer complaints in an effective manner.
  • Managing inbound and outbound communication channels.
  • Following up with customers to ensure their satisfaction levels are met.

Requirements and Qualifications:

  1. A strong background in call center experience, coupled with excellent customer service and communication skills.
  2. A Bachelor's degree is mandatory.

Skill Set:

  • Fluency in English
  • Active Listening Skills
  • End-to-End Sales Processes

About the Role:

The ideal candidate will possess a customer-centric approach, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. If you are a motivated individual who thrives on providing exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Develop and implement strategies to enhance customer engagement and retention.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with internal teams to resolve customer complaints and issues efficiently.
  • Continuously develop and refine customer service skills to meet evolving business needs.


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