VOIP System Administrator

18 hours ago

Rawalpindi Cantonment, Pakistan beBeeSupport Full time 5,000,000 - 7,000,000
Job Title: VOIP Support Specialist

This position involves providing daily support for VOIP systems and troubleshooting technical issues. The ideal candidate will have hands-on experience with VOIP infrastructure, Asterisk servers, and ViciDial administration.

Key Responsibilities:
  • Provide daily VOIP support and troubleshoot technical issues, including responding to user queries and resolving service interruptions.
  • Monitor and maintain VOIP infrastructure to ensure high performance, uptime, and system reliability.
  • Administer and optimize data dialer systems, including configuration, campaign setup, and list management for maximum efficiency.
  • Manage and maintain ViciDial settings, including user accounts, dialer campaigns, and system configurations.
  • Identify and resolve VOIP and network-related issues quickly to minimize operational disruptions.
Qualifications and Requirements:
  • 6-12 months of hands-on experience supporting VOIP systems and/or data dialers (administrative or technical support role).
  • Basic understanding of VOIP technologies, including Asterisk servers and ViciDial administration.
  • Strong troubleshooting and problem-solving skills, with the ability to resolve technical issues efficiently.
  • Excellent communication skills (both verbal and written), with the ability to explain technical issues clearly to non-technical team members.
  • High attention to detail and strong organizational skills, able to manage multiple tasks under pressure.
Work Details:

Work mode: Office-based

Location: Sector F Dha 1 Rwp

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