Data Dialer VoIP Specialist

4 weeks ago

Rawalpindi Cantonment, Pakistan Translation Empire Full time

Translation Empire is seeking a motivated and detail-oriented Data Dialer & VOIP (Admin) Specialist to join our dynamic team and provide essential VOIP and Dialer system support. This role focuses on managing and maintaining our VOIP infrastructure and data dialer systems, ensuring seamless communication operations, and troubleshooting technical issues as they arise.

Key Responsibilities:

· Provide daily VOIP support and troubleshooting, including responding to user queries, diagnosing technical issues, and resolving service interruptions.

· Monitor and maintain VOIP infrastructure to ensure high performance, uptime, and system reliability.

· Administer and optimize data dialer systems, including configuration, campaign setup, and list management for maximum efficiency.

· Manage and maintain ViciDial settings, including user accounts, dialer campaigns, and system configurations.

· Identify and resolve VOIP and network-related issues quickly to minimize operational disruptions.

· Perform routine system maintenance, updates, and patches to keep VOIP and dialer systems secure and up to date.

· Track and document technical issues and resolutions, including maintaining detailed logs of system changes and updates.

· Analyze dialer performance reports to support campaign optimization and improve call center efficiency.

· Collaborate with internal teams (IT, operations, management) to ensure seamless integration of VOIP systems with other business tools.

· Provide training and support to internal users on the effective use of VOIP and dialer systems.

· Assist in implementing best practices for VOIP and dialer system management to ensure scalability and efficiency.

Qualification and Experience:

· 6-12 months of hands-on experience supporting VOIP systems and/or data dialers (administrative or technical support role).

· Basic understanding of VOIP technologies, including Asterisk servers and ViciDial administration.

· Strong troubleshooting and problem-solving skills, with the ability to resolve technical issues efficiently.

· Excellent communication skills (both verbal and written), with the ability to explain technical issues clearly to non-technical team members.

· High attention to detail and strong organizational skills, able to manage multiple tasks under pressure.

· Willingness to learn and adapt to new systems and technologies as the company grow

  • Basic experience with VOIP platforms such as Asterisk, FreePBX, or similar systems.
  • Knowledge of networking concepts, including IP addressing, firewalls, and routing.
  • Familiarity with CRM and dialer systems, particularly ViciDial.

Work mode:

Work from Office.

Location:

Sector F Dha 1 Rwp

Salary:

Market Competitive.

#J-18808-Ljbffr

  • Data Dialer VoIP Specialist

    4 weeks ago

    Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    1 month ago Be among the first 25 applicantsTranslation Empire is seeking a motivated and detail-oriented Data Dialer & VOIP (Admin) Specialist to join our dynamic team and provide essential VOIP and Dialer system support. This role focuses on managing and maintaining our VOIP infrastructure and data dialer systems, ensuring seamless communication...

  • VOIP System Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeVoip Full time

    Job Title: VOIP System SpecialistWe are seeking a skilled and experienced VOIP System Specialist to join our team.The successful candidate will be responsible for providing daily support and maintenance of our VOIP infrastructure, including troubleshooting technical issues, monitoring system performance, and performing routine updates and patches.This role...

  • VOIP System Administrator

    2 weeks ago

    Rawalpindi Cantonment, Pakistan beBeeVoip Full time

    Job Title: VOIP System AdministratorWe are seeking a skilled and experienced VOIP system administrator to join our team. The ideal candidate will have hands-on experience supporting VOIP systems and data dialers, as well as a strong understanding of VOIP technologies such as Asterisk servers and ViciDial administration.The successful candidate will be...

  • Telemarketing Specialist

    4 weeks ago

    Rawalpindi Cantonment, Pakistan Intellivision LLC Full time

    Company DescriptionIntellivision is a premier technology advisory firm that serves businesses across the United States. We specialize in delivering internet and VoIP solutions that enhance operational efficiency and support business growth. As an authorized partner of leading carriers such as Spectrum Business, Spectrum VoIP, AT&T, Comcast, Cox, and other...

  • Data Entry Specialist

    3 weeks ago

    Rawalpindi Cantonment, Pakistan Cadreos Full time

    Cadreos is looking for a data entry specialist, this person will be expected to enter data into the database with extreme attention to detail. This candidate will also be expected to show a high level of accuracy, speed and professionalism while entering the data. This is a fantastic opportunity to show off your data entry skills and candidate has to sign an...

  • Data Insights Specialist

    2 weeks ago

    Rawalpindi Cantonment, Pakistan beBeeDataAnalysis Full time

    We are seeking a skilled professional to join our team as a Data Insights Specialist.The ideal candidate will have a strong background in data analysis, with the ability to transform complex data into actionable insights. The role requires expertise in data visualization, statistical analysis, and data management.Key responsibilities include:Collecting,...

  • Data Systems Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeBackend Full time

    Backend Engineer - Data and Systems SpecialistWe are seeking a skilled Backend Developer with expertise in designing and managing scalable systems, data storage solutions, and API integration.Our ideal candidate will have strong experience with modern platforms such as Supabase, PostgreSQL, and Bubble.io, with the ability to collaborate effectively with...

  • Senior Server-Side Specialist

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeDeveloper Full time

    Back-End DeveloperWe are seeking a highly skilled Back-End Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining our server-side logic, ensuring high performance and responsiveness.This role is ideal for individuals with a passion for back-end development and a strong understanding of scalable...

  • Mid Android App Developer

    4 weeks ago

    Rawalpindi Cantonment, Pakistan Translation Empire Full time

    This is an exceptional job opportunity to join UK's leading translation and Interpretation company EMPIRE GROUP. We are looking for full time Mobile Application Developer for our office located in Phase 7, Bahria town, Islamabad. The incumbent must have prior experience in developing both android and iOS applications. The developer will lead the entire app...

  • Senior Full Stack Developer Position Available

    1 week ago

    Rawalpindi Cantonment, Pakistan beBeeDeveloper Full time

    Mobile Application DeveloperThis is a unique opportunity to join a leading translation and interpretation company. We are looking for a full-time Mobile Application Developer for our office located in Islamabad.The incumbent must have prior experience in developing both Android and iOS applications. The developer will lead the entire app lifecycle right from...