
Female Room Attendant
7 days ago
Job Title: Room Attendant
">Position Purpose:
">To provide an exceptional support role to the House-Keeping department.
">Key Responsibilities:
">- ">
- To deliver courteous, professional, and efficient service at all times in guest rooms, public areas, and back of house areas.">
- To demonstrate a thorough understanding and knowledge of rooms-related services and products.">
- To maintain a clean and organized workspace and surrounding area at all times.">
- To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Supervisor. If no immediate solution can be found, ensure follow-up with guests.">
- To hand over lost & found items to the Supervisor/Executive Housekeeper with full and detailed information.">
- To understand and strictly adhere to rules and regulations established on fire safety, hygiene, health, and safety.">
- To report for duty punctually, wearing the correct uniform at all times.">
- To foster good working relationships with staff in the place of work and other departments.">
- To undertake additional duties assigned by the Executive Housekeeper or Supervisor.">
- To assist in conducting quarterly, bi-yearly, and annual inventory of operating equipment.">
Knowledge and Skills Required:
">- ">
- Customer Service">
- Time Management">
Behaviours Expected:
">- ">
- Integrity">
- Humility">
- Empathy">
- Respect">
- Team Player">
- Accountability">
- Energetic">
Work Schedule:
">8 hours shift
">Qualification:
">Minimum Matric - Maximum Intermediate
-
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