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Sales Team Manager
5 days ago
As a Sales and Support Team Lead, you will be responsible for leading the team to ensure seamless operations and high customer satisfaction.
Key Responsibilities:
- Set ambitious targets and motivate the team to achieve them.
- Monitor performance regularly and provide constructive feedback for improvement.
- Organize training sessions to enhance team performance and sales skills.
Collaboration with Other Teams:
- Sales Department: Collaborate on lead generation, sales strategy, and customer handling.
- Operations Team: Coordinate for seamless service delivery and issue resolution.
Client and Vendor Management:
- Direct interaction with clients to resolve issues and ensure satisfaction.
- Manage partnerships and support services with vendors/partners as needed.
Requirements:
- (BBA, MBA) degree in Marketing or Sales.
- 3-5 years of professional experience.
- At least 2 years in sales or customer support team leadership.
- Experience in international markets or BPO industries.
- Fluent in English (written and spoken).
- Experience in achieving sales targets.
- Proficient in CRM tools and sales software.
- Ability to work flexible hours or shifts.
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