Head of Professional Services

6 days ago


Lahore, Punjab, Pakistan Confiz Limited Full time
About the Role

Confiz Limited is seeking a highly experienced Director of Professional Services to lead our software project delivery team.

Job Description

The successful candidate will be responsible for:

  • Driving Project Profitability: Taking full ownership of P&L for a portfolio of projects.
  • Leading Pre-sales Activities: Developing and executing pre-sales strategies to meet business objectives.
  • Managing Project Managers: Leading and mentoring a team of project managers.
  • Fostering Customer Relationships: Building and maintaining strong relationships with customers.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 10+ years of experience in software project delivery, with a strong background in managing large global customer accounts.
  • Proven track record in leading large teams, driving project profitability, and delivering successful customer engagements.
  • Expertise in financial management, including understanding income statements, Gross Margin, and contribution margin.
  • Strong knowledge of Agile methodologies, including SAFe, Scrum, and Kanban.
  • Exceptional leadership and team management skills.
  • Strong business acumen with the ability to drive P&L.
  • Excellent customer relationship management and internal collaboration.
  • Strong problem-solving abilities and risk management expertise.


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