Remote Help Desk Technician

7 days ago


Lahore, Punjab, Pakistan Elogixit Full time

Elogix IT is seeking a highly skilled System and Network Engineer to join our team as a Technical Support Specialist.

Job Overview:

Providing Expert Technical Support

We provide expert technical support to diverse users across the United States, ensuring seamless operations and unrivaled service quality. Our skilled engineers use advanced tools and techniques to diagnose and resolve complex technical issues.

About Elogix IT:

We are a leading provider of cutting-edge software solutions that empower businesses and individuals to achieve their goals in the digital age. With our highly skilled professionals and commitment to excellence, our team delivers cutting-edge technology every day.

Key Responsibilities:

  • Manage Client Life Cycle
  • Build strong relationships with existing clients and stakeholders to understand their application priorities and challenges
  • Collaborate with internal teams to fully optimize the client experience

Skills and Experience Desired:

  • BS or MS in IT, CS, SE, Telecom, or related fields.
  • 3+ years of IT or related experience.
  • Interpersonal skills: telephony skills, communication skills, active listening, and customer care. Strong English Communication Skills.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.


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