Elogix IT Help Desk Representative

3 days ago


Lahore, Punjab, Pakistan Elogixit Full time

We are seeking a System and Network Engineer to join our team at Elogix IT.

This role involves delivering top-notch remote support to a diverse range of users, including both our internal staff and esteemed clients across the United States.

About Elogix IT:

We are a leading provider of cutting-edge software solutions, empowering businesses and individuals to achieve their goals in the digital age.

Job Description:

  1. Manage Client Life Cycle by building strong relationships with existing clients, key decision-makers and stakeholders to understand their application priorities and challenges.
  2. Provide existing clients with relevant information on how they can optimize our software solutions to ensure client satisfaction and manage application usage by responding to inquiries via phone calls, chat, or email.
Required Skills:
  • BS or MS in IT, CS, SE, Telecom, or related fields.
  • 3+ years of IT or related experience.
  • Diagnosis skills of technical issues.


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