Senior Data Science Platform Leader

2 weeks ago

Islamabad, Islamabad, Pakistan beBeeLeadership Full time 9,000,000 - 10,800,000
Leader Position Overview

Seeking an experienced leader to manage our AI/ML-enabled data science platform support division serving clients in the US and EU.

Key Responsibilities:
  • Act as a senior escalation point for the L1 Application Support team, ensuring timely resolution of high-priority or escalated issues.
  • Lead, mentor, and manage a high-performing support team (minimum 5 staff), overseeing daily operations, scheduling shifts, and assigning case responsibilities.
  • Oversee first-line support for complex data science applications, covering API integrations, model outputs, workflow errors, system configurations, and SQL-related issues.
  • Own knowledge base development, ensuring consistent, accurate documentation and team training to minimize recurrence of known issues.
  • Maintain SLA compliance across international time zones, ensuring structured escalations to L2/L3 engineering where required.
  • Coordinate with global support teams to ensure 24/7 coverage; review handover across shifts and maintain continuity in support delivery.
  • Monitor and report on support team performance metrics (e.g., ticket volume, resolution time, SLA breach rate); lead post-incident reviews and drive process improvements.

Effective technical expertise, customer empathy, and disciplined problem management using internal tools are key qualities in this leadership role. It involves hands-on operational oversight, global shift coordination, and regular performance reporting to ensure effective support delivery around the clock.

  • AI/ML Data Science Platform Leader

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeApplication Full time 15,000,000 - 25,000,000

    Senior Application Support LeadThis leadership position oversees daily operations, shift coordination, and case assignments for the L1 Application Support team. The ideal candidate combines strong technical expertise with customer empathy to deliver effective support across international time zones.Key ResponsibilitiesServe as the senior escalation point for...

  • Data Science Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan SWATX Full time $90,000 - $120,000 per year

    SWATX is seeking a highly skilled and experienced Data Science Manager to lead our growing data science team. In this strategic role, you will be responsible for overseeing the development and implementation of data-driven solutions to solve complex business challenges. You will mentor and guide a team of data scientists, driving innovation and excellence in...

  • Data Science Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan SWATX Full time $120,000 - $200,000 per year

    SWATX is seeking a highly skilled and experienced Data Science Manager to lead our growing data science team. In this strategic role, you will be responsible for overseeing the development and implementation of data-driven solutions to solve complex business challenges. You will mentor and guide a team of data scientists, driving innovation and excellence in...

  • Senior Data Science Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan Swatxsolutions Full time

    SWATX is looking for a visionary and results-driven Senior Data Science Manager to join our leadership team. In this pivotal role, you will oversee the strategic direction and execution of data science initiatives across the organization. You will lead a talented team of data scientists, driving innovation in predictive modeling, machine learning, and...

  • Data Science Platform Support Professional

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeTechnical Full time 4,000,000 - 5,000,000

    Job Title: Application Support Engineer – Data Science SolutionsAs a proactive and technically competent individual, you will work with complex data science platforms serving clients across the US and EU markets.Act as the first point of contact for customers seeking technical assistance via phone, email, or chat across international time zones.Deliver...

  • Senior Data Science Manager

    1 week ago

    Islamabad, Islamabad, Pakistan SWATX Full time

    SWATX is looking for a visionary and results-driven Senior Data Science Manager to join our leadership team. In this pivotal role, you will be responsible for overseeing the strategic direction and execution of data science initiatives across the organization. You will lead a talented team of data scientists, driving innovation in predictive modeling,...

  • Senior Data Science Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan SWATX Full time $125,000 - $175,000 per year

    SWATX is looking for a visionary and results-driven Senior Data Science Manager to join our leadership team. In this pivotal role, you will be responsible for overseeing the strategic direction and execution of data science initiatives across the organization. You will lead a talented team of data scientists, driving innovation in predictive modeling,...

  • Technical Support Specialist – Data Science Platforms

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeData Full time 6,000,000 - 9,000,000

    Job Opportunity:This is a proactive and technically competent role requiring first-line support for complex data science platforms serving clients across the US and EU markets.About the Role:Act as the primary point of contact for customers seeking technical assistance via phone, email, or chat.Deliver first-line support for complex data science applications...

  • Data Architect Leader

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeCloud Full time 15,000,000 - 25,000,000

    Event Streaming Leadership OpportunityGrade Level: L3We are seeking an exceptional leader to spearhead the design, development, and management of our enterprise-grade event-driven architecture.The ideal candidate will be responsible for overseeing the scalability, reliability, and performance of Kafka, MQ systems, and other streaming/data ingestion platforms...

  • High Impact Data Science Professional

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeDataScientist Full time 20,914,272 - 30,124,536

    Job OverviewWe seek a highly skilled and experienced Data Scientist to lead our organization's data-driven initiatives. The ideal candidate will have a strong background in statistical techniques, machine learning, and NLP, with proven expertise in developing and deploying predictive models.As a Senior Data Scientist, you will play a key role in driving...