Senior Technical Consultant

5 days ago


Lahore, Punjab, Pakistan Talent hunters Pvt Ltd Full time
Senior Software Services Consultant

Talent hunters Pvt Ltd is seeking a talented Senior Software Services Consultant to join our dynamic team. As a key player in our technical support department, you will work closely with software product suppliers to accelerate issue resolution.

In this critical role, you will utilize your exceptional problem-solving skills to identify and resolve software-related issues efficiently. To achieve this, you will analyze program code, particularly Visual Basic and Crystal Reports, to facilitate effective problem-solving.

You will also leverage your expertise in SQL Server and SQL statements to support problem-solving efforts and interpret error logs accurately.

Responsibilities:

  • Document all support call details in the system for reference purposes.
  • Provide top-notch technical support to customers, helping them meet their business objectives.
  • Analyze program code, specifically Visual Basic and Crystal Reports, to aid problem-solving.
  • Leverage SQL Server and SQL statements to facilitate problem-solving.
  • Collaborate with team members to resolve customer issues and escalate to the Services Team Lead when necessary.

Essential Skills and Qualifications:

This role requires an individual with exceptional analytical and problem-solving skills, as well as strong communication and interpersonal skills. Experience working with Visual Basic, Crystal Reports, and SQL Server is crucial. If you are a driven and detail-oriented professional who excels in a fast-paced environment, we invite you to apply for this challenging opportunity.


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