New Hire Experience Specialist

2 days ago

Sahiwal, Punjab, Pakistan beBeeOnboarding Full time $80,000 - $120,000
Senior Onboarding Specialist

The primary goal of this role is to ensure a seamless and effective onboarding experience for new hires.

This will be achieved by supporting the delivery and design of our company-wide onboarding program, guiding and mentoring junior team members, and focusing on continuous improvement and impact on key business metrics like retention and engagement.

  • Key Responsibilities:
  • Lead Facilitation & Content Curation:
    • Deliver compelling content on company culture, vision, and strategy with passion and executive presence during New Hire Orientation.
    • Support the development, curation, and maintenance of all orientation content and materials, ensuring they are relevant, engaging, and current.
  • Cross-Functional Collaboration:
    • Partner with cross-functional teams to refine and elevate content delivered by other departments during orientation, ensuring a cohesive and high-impact agenda.
  • Program Strategy & Management:
    • Support the continuous evolution of the new hire orientation and onboarding strategy to meet the needs of a growing and dynamic organization.
  • Analytics & Improvement:
    • Analyze key performance indicators (KPIs) for the onboarding program, such as 90-day retention rates, new hire satisfaction (NPS), and time-to-productivity.
  • Feedback & Insights:
    • Analyze data and feedback from new hire surveys (30, 60, 90-day) and stakeholder interviews to derive insights, report on trends, and drive programmatic improvements.
  • Technology & LMS:
    • Support the selection, implementation, and optimization of onboarding technologies, including modules within our HRIS and Learning Management System (LMS).
  • Team Development:
    • Provide coaching and mentorship to junior team members, fostering a high-performance, collaborative team environment.
  • Operational Excellence:
    • Support team goals and objectives and manage workflow to ensure flawless execution of all logistical and administrative tasks.
  • Issue Resolution:
    • Serve as the point of escalation for complex issues related to new hires, onboarding processes, or compliance.
  • Stakeholder Management & Collaboration:
    • Cultivate strong, strategic relationships with department heads and hiring managers to ensure alignment and drive accountability for a consistent and effective role-based onboarding experience.
  • Program Advocacy:
    • Serve as a point of contact for onboarding initiatives, program effectiveness, and new hire integration trends.
  • Manager Enablement:
    • Champion the importance of a structured onboarding experience across the organization, providing resources and training to managers.

Requirements:

  • 2-4 years of progressive experience in Human Resources, Learning & Development, or Talent Management.
  • Experience with coaching and mentoring, with a passion for developing others.
  • Exceptional presentation and facilitation skills with a proven ability to engage diverse audiences and command a room.
  • 1+ years directly focused on employee onboarding programs is highly desirable.
  • Strong strategic thinking and program management skills; the ability to translate high-level vision into actionable plans and measurable results.
  • Excellent analytical skills with experience using data to drive decision-making and program enhancements.
  • Understanding of onboarding best practices and/or adult learning principles.
  • High proficiency in Google Workspace.

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