
Sales Operations Coordinator
2 days ago
Client Success Manager
We are looking for a dedicated and results-driven Client Success Manager to join our team. In this role, you will be responsible for delivering exceptional client service, ensuring timely and accurate order processing, and fostering strong relationships with our clients.
- Process orders and quotes in a timely and accurate manner.
- Create quotes and orders flawlessly.
- Meet or exceed customer/contract SLAs on Quote delivery.
- Meet or exceed customer/contract SLAs on Order placement.
- Continuously monitor open orders and expedite where needed.
- Provide comprehensive and timely communication to customers and Sales.
Key Responsibilities:
- Develop solid relationships with Zones customers.
- Interact with customers on a daily basis.
- Establish relationships with multiple people in multiple departments.
- Constantly communicate outstanding orders, constraints, and alternatives.
- Coordinate and encourage Zones team member interactions with accounts.
About Us
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. We specialize in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business.
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