
Operations and Administrative Specialist
19 hours ago
Join us in bringing life-changing AgeTech solutions to life from first shipment to full-scale rollout. As an operations coordinator, you will play a vital role in ensuring the right pieces are in place at the right time.
Behind every successful product launch is a team of experts who ensure seamless execution. That's where you come in.
Our radar sensing technology is up to 10,000x more accurate than conventional solutions, detecting even the slightest human movements like a heartbeat without wearables or invasive monitoring. In the AgeTech space, this means seniors can live more safely and independently while care providers respond to critical events in real-time.
However, technology is only part of the story. To get that technology into clients' hands and ensure it performs flawlessly, we require operational excellence. From setting up pilot programs to tracking shipments, maintaining client data, and compiling performance insights, our Client Operations team makes it all happen.
We're looking for an operations expert who thrives on organization, accuracy, and attention to detail. You'll be at the heart of our AgeTech initiatives, ensuring every evaluation, pilot, and rollout is set up for success.
Key Responsibilities:
- Track client program progress using backend data, including evaluations, pilots, and engagement metrics.
- Set up and configure client program portals, accounts, and test environments ahead of launches.
- Summarize performance insights to highlight trends and opportunities for improvement.
- Prepare materials for internal meetings and client updates.
- Communicate with clients via email about shipment updates, schedules, and meeting coordination.
- Help organize calendars and ensure smooth collaboration across teams.
Operations & Administration:
- Prepare and organize shipping documents and waybills for both incoming and outgoing shipments.
- Maintain accurate and up-to-date inventory records to ensure clear visibility for the team.
- Maintain accurate client and deal data in CRM systems.
- Keep internal spreadsheets and tracking tools tidy and current.
- Conduct small-scale research to support internal processes and cross-team initiatives.
- Carry out other research tasks as needed to help with company operations.
What You'll Own:
Client Evaluation & Reporting, Operations & Administration
Who You Are:
- You're detail-oriented, organized, and love bringing order to complex processes.
- You have experience in operations administration or client coordination.
- You're comfortable juggling multiple priorities in a fast-moving environment.
- You communicate clearly and know how to make information easy to understand.
- You're curious and proactive, always looking for ways to improve processes.
- You're proficient in Microsoft Office suite with strong skills in Excel.
Why Join Us:
- Help scale a game-changing technology with a direct impact on senior safety and independence.
- Work alongside passionate mission-driven colleagues.
- Enjoy autonomy, ownership, and the chance to shape how we operate.
- Competitive salary and a remote work environment.
Our Commitment:
We're committed to creating an inclusive and accessible workplace, valuing diversity and welcoming candidates from all backgrounds. If you require accommodation during the hiring process, we'll work with you to ensure a fair and positive experience.
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