Solutions Expert

15 hours ago

Islamabad, Islamabad, Pakistan beBeeSolution Full time $90,000 - $120,000
Job Title: Technical Solutions Specialist

Location: Remote with flexible hours
Job Type: Full-Time
Work Style: Collaborative and dynamic environment

We are seeking a skilled technical solutions specialist to join our team. This role involves working closely with clients to design and implement tailored solutions that meet their business requirements.

Key Responsibilities:

  • Solution Architecture
    • Collaborate with clients to design and implement reliable solutions that meet their needs.
    • Provide integration strategies and oversee successful implementation.
    • Build technical proof-of-concepts (POCs) to validate solution designs.
  • Technical Support & Issue Resolution
    • Serve as a high-level technical support liaison for clients, addressing and resolving their issues in a timely manner.
    • Escalate complex problems to appropriate teams and track resolution progress.
    • Document and share technical troubleshooting insights and best practices.
  • Customer Success
    • Act as a direct point of contact for client feedback, feature requests, and issue reports.
    • Collaborate with product and engineering teams to translate client needs into actionable deliverables.
    • Educate clients on product features, best practices, and new updates.
    • Build and maintain long-term relationships to ensure customer satisfaction and retention.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in design, implementation, or consulting in the industry.
  • Strong technical expertise in software development, cloud computing, systems engineering, and API integration.
  • Proficient in debugging, troubleshooting, and resolving technical challenges.
  • Excellent communication and interpersonal skills.
  • Familiarity with project management principles and tools for delivery alignment.

Benefits:

  • Drive meaningful infrastructure projects that impact company growth.
  • Work with a highly technical team solving real-world problems.
  • Enjoy competitive compensation and a fully remote work setup.

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