Outbound Call Quality Specialist

Key ResponsibilitiesAs an Outbound Calling Specialist, you will be responsible for:Making outbound calls to interpreters.Maintaining accurate records and monitoring performance.Providing support to linguists via phone calls.Resolving issues/queries and offering day-to-day support.Accurately entering data into internal systems.Managing high volumes of...

Job OverviewWe are seeking an experienced Quality Assurance Specialist to oversee the quality of outbound calls. The successful candidate will assess agent performance, ensure compliance with regulatory requirements, and provide actionable feedback to improve overall call quality and customer satisfaction.

Quality Assurance SpecialistMonitor, Evaluate, and Enhance Call QualityThis role requires a detail-oriented individual to ensure the quality of outbound calls in our organization. The Quality Assurance (QA) Specialist will be responsible for assessing agent performance, ensuring compliance with company policies and industry regulations, and providing...

We are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to monitor, evaluate, and enhance the quality of outbound calls in our company. The QA Specialist will be responsible for assessing agent performance, ensuring compliance with company policies and industry regulations, and providing actionable feedback to improve overall...

Role OverviewWe are seeking hard working and enthusiastic individuals with excellent communication skills to join our team as Outbound Calling Representatives.The successful candidate will have a confident and clear telephone manner, punctuality, and a good work attitude.Main ResponsibilitiesThe main responsibilities of the role include:Making outbound calls...

We are seeking a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Key Responsibilities:Monitor inbound and outbound calls to assess...

Job DescriptionWe are seeking an experienced Quality Assurance Specialist to oversee the quality of outbound calls. The successful candidate will assess agent performance, ensure compliance with company policies and industry regulations, and provide actionable feedback to improve overall call quality and customer satisfaction.

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Job OverviewWe are seeking a skilled Call Center Customer Service Representative to join our team. The successful candidate will be responsible for making outbound calls to realtors in the USA real estate market, engaging with them via text, and providing information about our lead generation services and offers.ResponsibilitiesThe ideal candidate will have...