Call Centre Quality Expert

12 hours ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

We are seeking a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.

Key Responsibilities:
  • Monitor inbound and outbound calls to assess employee performance and service quality.
  • Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.
  • Document call evaluations and maintain accurate records of performance metrics.

  • Call Centre Operator

    12 hours ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are seeking a skilled Call Centre Agent to join our team. The ideal candidate will possess excellent communication skills and a confident telephone manner. As a Call Centre Agent, you will be responsible for making outbound calls to interpreters, maintaining records, and resolving any issues/queries.">Your role will entail making outbound calls to...

  • Call Centre Recruiter

    10 hours ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Key ResponsibilitiesThe Recruiter will be responsible for:Recruiting CSR candidates with the necessary skills and qualifications;Conducting comprehensive interviews and assessments to ensure candidates meet the required standards;Screening and selecting the best candidates for the role;RequirementsTo be successful in this role, you will need:A minimum of 1.5...

  • Call Centre Manager

    1 week ago


    Rawalpindi Cantonment, Pakistan SAFA Worldwide Specs Pvt. Ltd. Full time

    Call Centre ManagerSAFA Worldwide Specs Pvt. Ltd., PakistanSAFA Worldwide Pvt Ltd is an international organisation with offices in Manchester UK and Karachi. Due to continued growth and success, we are now expanding into Islamabad and are recruiting for the following role:Call Centre ManagerAs Call Centre Manager, you will have responsibility for driving the...

  • Call Centre Agent

    12 hours ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are seeking experienced call centre agents for an inbound project. Agents must be able to understand the British accent and have at least 1 year of experience working in an inbound call center.Key ResponsibilitiesTo handle incoming calls professionally and efficientlyWorking Hours: The shift will depend on the company's discretion, with options available...

  • Call Centre Agent

    2 weeks ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the RoleWe are seeking hard working and enthusiastic individuals with excellent communication skills for our Outbound office in Islamabad.Your key responsibilities will include making outbound calls to interpreters.Maintaining accurate records and monitoring performance.Providing support to linguists via phone calls.Resolving issues/queries and...

  • Call Centre Agent

    6 days ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the RoleThis is an exciting opportunity to join a successful business as a Full Time Call Centre Agent.The ideal candidate will have excellent communication skills, preferably with a UK or neutral accent.Key ResponsibilitiesThe key responsibilities of the role include:Making outbound calls to interpreters.Maintaining detailed records.Ensuring accurate...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Experience Required (Ideal Candidate)The RecruiterMust have minimum 1.5 years experience in recruiting CSR candidates from within a Call Centre Industry / Sector.The Recruiter should have a complete understanding of the nature & working environment of a Call Centre.Recent Graduates with a Degree in HR and Psychology are welcome to apply, providing they have...

  • Call Centre Agent

    7 hours ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are looking for hardworking and enthusiastic individuals to join our team as Full Time Call Centre Agents.Key Responsibilities:Making outbound calls to linguists to provide support and answer their queries.Maintaining accurate records and monitoring performance to meet business objectives.Skills and Requirements:Fluency in speaking English.Confident and...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    This is an exceptional opportunity for a motivated and experienced sales professional to take on a leadership role in our sales operations team. As a Senior Sales Closer, you will be responsible for optimizing sales processes, managing performance metrics, and supporting the sales team to drive results. You will work closely with cross-functional teams to...

  • Call Centre Team Lead

    2 weeks ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    The ideal candidate will be a highly organized and detail-oriented Senior Sales Closer who can optimize sales processes, manage performance metrics, and support the sales team in improving productivity and driving results. The successful candidate will maintain sales tools and systems, analyze data, and collaborate across teams to ensure smooth sales...