Service Delivery Manager

This role is responsible for managing a team of customer service staff, handling face-to-face enquiries from customers, and contributing to the development of a customer service policy for the organisation.Main Responsibilities:Manage a team of customer service staffHandle face-to-face enquiries from customersDevelop a customer service policy

Job OverviewThe main aim of a customer service manager is to provide exceptional customer experience. Typical activities include:providing help and advice to customers using your organisation's products or services;communicating effectively with customers through various channels, such as telephone, email and face-to-face interactions;investigating and...

Job SummaryWe are seeking an experienced customer service manager to join our team. The successful candidate will be responsible for developing and implementing customer service policies, managing teams of customer services staff, and handling face-to-face enquiries from customers.ResponsibilitiesDeveloping Customer Service Policies: You will be responsible...

Job OverviewIn this critical leadership position, you will oversee IT systems and infrastructure, ensuring they meet business requirements.Leverage your experience in leading the delivery of business IT solutions to drive success.Develop and maintain relationships with stakeholders, ensuring an effective IT customer experience.Prioritize business and system...

Key ResponsibilitiesThe Production Operation Manager will be responsible for:Leading and managing a team of production or service staffDeveloping and implementing process improvementsMaintaining high-quality standardsManaging budgets and resources effectivelyCollaborating with other departments to achieve organisational goalsThe successful candidate will...

The Senior Merchandising Manager will oversee merchandising activities related to customer orders, including follow-up until order completion. This involves managing all aspects of orders, from inception to delivery.Essential Skills:At least 10 years of experience in sportswear garment manufacturing industry.Ability to develop samples from...

Join to apply for the Senior Manager, IT role at dnata.Job PurposeAs Senior Manager, Information Technology (IT), you will be responsible for managing, strategizing, and executing IT systems and infrastructure within the organization. You will develop the IT strategy aligned with onednata Group's overall IT strategy, considering future growth and...

Job DescriptionWe are a leading logistics and supply chain company based in Preston, UK. We are seeking an English Speaking Customer Service Representative with at least 5 years of experience to support our mission of revolutionizing last-mile delivery and enhancing customer experiences.ResponsibilitiesHandle customer inquiries and resolve issues via phone,...

We are looking for a skilled Customer Service Representative who can provide top-notch support to our customers. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and effective manner.ResponsibilitiesRespond to customer inquiries and resolve issues via phone, email, and chat.Provide accurate product...

Responsibilities and Expectations: The successful candidate will be responsible for optimizing operations and enhancing customer experiences at Changi Airport.Main Responsibilities:Drive revenue growth through effective sales strategiesEnhance customer satisfaction through excellent service deliveryDevelop and implement effective inventory management...