
Sales and Service Director
4 days ago
Responsibilities and Expectations: The successful candidate will be responsible for optimizing operations and enhancing customer experiences at Changi Airport.
Main Responsibilities:
- Drive revenue growth through effective sales strategies
- Enhance customer satisfaction through excellent service delivery
- Develop and implement effective inventory management systems
- Manage relationships with key stakeholders to achieve business objectives
- Maintain compliance with industry regulations and standards
- Foster a positive and productive work environment
- Continuously develop and enhance skills and knowledge to stay up-to-date with industry trends and best practices
Requirements:
- Proven experience as a Sales Manager in the financial services industry, preferably in foreign exchange or retail, with at least 2 years' experience as a Sales Manager
- Strong leadership skills with a track record of effectively managing and motivating teams
- Excellent communication and interpersonal abilities
- Sound knowledge of inventory management and financial acumen
- Ability to uphold compliance with industry regulations
- Customer-centric mindset with a commitment to delivering exceptional service
- Flexibility to adapt to changing priorities and business needs
- Demonstrated ability to build and maintain positive relationships with stakeholders
- Willingness to undergo required training and develop skills continuously
- Proactive approach to problem-solving and driving operational efficiencies
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