Senior Network and Systems IT Specialist

4 days ago


Karachi, Sindh, Pakistan Safebit Solutions Inc Full time
About the Role:

Safebit Solutions Inc is a dynamic and growing MSP provider looking for a skilled System/Network IT Consultant to join our team. As a consultant, you will play a vital role in delivering high-quality technical services to our clients, ensuring their IT needs are met promptly and efficiently.

Key Responsibilities:
  1. Support clients by providing timely assistance with helpdesk tickets and change management requests.
  2. Use MSP platform tools to monitor and manage clients' servers and networking infrastructure.
  3. Develop and maintain expertise in network technologies, including Cisco hardware.
  4. Manage multiple Microsoft Server environments, focusing on Active Directory, DNS, DHCP, Replication, File, GPO, and Print services.
  5. Identify opportunities for improvement in clients' infrastructure and provide actionable recommendations for upgrades.
  6. Work closely with senior consultants on project planning and implementation.
  7. Stay up-to-date with industry developments, including Microsoft Azure migration, virtualization, security, storage, and other relevant technologies.
Requirements:
  1. Strong technical background with emphasis on Microsoft, Dell SonicWall, and Cisco technologies.
  2. Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  3. Minimum 3-4 years of experience supporting Microsoft Windows environments managed with Active Directory.
  4. Minimum 3 years of network experience working with switches, gateways, UTM firewalls, and configuring VLANs and routing in Cisco hardware.


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