Client Experience Associate

1 week ago


Peshawar City Tehsil, Pakistan TalentPop App Full time

Join Our Team

TalentPop App is a dynamic and growing company that values creativity, innovation, and collaboration. We are seeking a highly skilled Customer Support Specialist to join our team and contribute to our mission of delivering exceptional customer experiences.

About the Role

As a Customer Support Specialist, you will be responsible for providing top-notch support to our clients, resolving issues efficiently, and building strong relationships. You will work closely with our team to identify opportunities for improvement and implement solutions that drive results.

Key Responsibilities:

  • Provide exceptional support via inbound calls, chat, and email.
  • Troubleshoot issues effectively and find quick resolutions.
  • Collaborate with your team to enhance the client experience.
  • Identify opportunities for process improvements and implement solutions.

Requirements:

  • 1+ year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment.
  • Proficient in Microsoft Office, including Excel and Word.
  • Familiarity with CRM systems is a plus.

Benefits:

  • A competitive hourly rate.
  • A comprehensive benefits package, including health and dental coverage.
  • A generous Paid Time Off policy.
  • Opportunities for professional growth and development.

How to Apply

Click here to apply: https://bit.ly/cs-application-link Enter the application code: JAZZHR



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