Practice Administrator

13 hours ago


Lahore, Punjab, Pakistan Ideal Smile Full time
Job Overview

The Office Manager is a critical role that requires exceptional interpersonal and administrative skills. You will be responsible for managing our front desk operations, ensuring seamless patient interactions, and driving business growth through effective workflow management.

Key Responsibilities:
  • Develop and implement efficient workflows to streamline patient communication, appointment scheduling, and treatment planning.
  • Manage patient relationships, address concerns, and provide clear guidance on treatment options and financial arrangements.
  • Analyze and improve case acceptance ratios, identifying opportunities for growth and implementing strategies to increase conversion rates.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
  • Lead by example, motivating staff to deliver exceptional customer service and maintain high-quality standards.
Requirements:
  • Proven experience in office administration or a related field, with a strong understanding of dental practices and procedures.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with patients, staff, and external partners.
  • Strategic thinking, problem-solving, and analytical skills, with the ability to drive business growth and improve operational efficiency.
  • Proficiency in Microsoft software packages, including Word, PowerPoint, Outlook, and Excel.
  • Strong leadership skills, with the ability to inspire and motivate staff to achieve outstanding results.


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