Front Desk Coordinator
2 weeks ago
We are seeking a highly skilled and organized Front Desk Coordinator to join our team.
Job OverviewThis is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and ensuring smooth front-desk operations. The successful candidate will be responsible for greeting patients, managing appointments, handling inquiries, maintaining patient records, and performing various administrative tasks.
Key Responsibilities- Greet and welcome visitors in a friendly and approachable manner.
- Answer incoming calls promptly and professionally, directing calls to appropriate departments or personnel as needed.
- Manage appointment scheduling and meetings, coordinating with various departments to ensure effective time management.
- Maintain a clean and organized reception area that reflects the professionalism of our institution.
- Provide accurate information to visitors regarding our services, programs, and facilities, assisting with inquiries as needed.
- Handle incoming and outgoing mail, ensuring timely distribution to relevant departments.
- Perform administrative tasks such as data entry, record keeping, and document preparation to support various office functions.
- Ensure compliance with policies and procedures while maintaining confidentiality and a high level of discretion in handling sensitive information.
- Education: Bachelor's degree (Master's preferred).
- Experience: 12 years in a similar role, preferably in healthcare or a dental hospital.
- Skills:
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and hospital management software.
- Strong organizational and multitasking abilities.
- Customer-service oriented with a professional appearance.
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- A competitive compensation package.
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