Technical Service Specialist

2 days ago

Dera Ismail Khan, Pakistan beBeeSolution Full time
Technical Service Specialist

We are seeking a Technical Service Specialist to provide technical support and expertise to our customers.

The ideal candidate will have experience in troubleshooting and resolving complex technical issues, as well as configuring and integrating network solutions.

About This Opportunity
  • This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.

The Technical Service Specialist will work closely with internal teams, including customer technical staff, operation managers, service engineers, and other groups within the organization.

Key responsibilities will include:

  • Providing technical support and guidance to customers on a wide range of technical issues
  • Configuring and integrating network solutions to meet customer needs
  • Troubleshooting and resolving complex technical issues
  • Developing and maintaining knowledge management systems
  • Conducting root cause analysis and implementing corrective actions
Requirements
  • Bachelor's degree in engineering or a related field
  • 5+ years of experience in a technical support role
  • Expertise in telecommunications and datacom hardware, software, and networks
  • Excellent communication and collaboration skills
  • Strong analytical and problem-solving skills
What We Offer

As a Technical Service Specialist at Ericsson, you will have the opportunity to work with a diverse team of experts and contribute to the delivery of high-quality technical services to our customers.

You will also have access to ongoing training and development opportunities, as well as a competitive compensation and benefits package.

Join us to push boundaries and build solutions for the future.

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