Telecommunications Network Engineer

Job Description

This role is a great opportunity for an individual to work in a dynamic environment and contribute their skills and expertise to provide technical support and service to customers. The ideal candidate will have a strong background in engineering, specifically in the fields of telecom and datacom, covering both hardware, software, and network knowledge.

The successful candidate will be responsible for troubleshooting and resolving problems, configuring and integrating different nodes and solutions, and working collaboratively with internal teams and external stakeholders to deliver results and meet customer expectations.

This position requires a high level of technical expertise, as well as excellent communication and presentation skills. The candidate must be able to work independently, take on big responsibility, and be flexible in a rapidly changing environment.

Key Responsibilities:

• Handle customer issues as dedicated support, 24x7 based on roster
• Lead and resolve technical issues and conduct Root Cause Analysis
• Knowledge Management
• Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes
• Drive CSR review meetings with SDM
• Perform preventive maintenance

Requirements:

• Education: bachelor's degree in engineering
• Min years of experience: 5+ Years of experience
• Domain experience:
• CS Core domain resource with hands-on experience of CS Core domains:
• CSCF, MTAS, SBG/BGF
• MSC-S, M-MGW, STP/IP-STP
• UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE
• Mobile Call flows and Protocols understanding.
• MAP, SCCP, SIP, Diameter and LDAP protocols handling
• Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.
• MOP preparation with impact analysis and execution.
• Understanding of Cloud/Virtualization concepts and VNF/CNF Management
• Team Collaboration.
• Delivering results & meeting customer expectations
• Presentation & communication skills

About Working at Ericsson

At Ericsson, you'll have an outstanding opportunity to use your skills and imagination to push the boundaries of what's possible. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.