Retail Store Operations Manager

2 days ago


Saddar Town, Pakistan Al Baraka Apparel - Diners Full time

Company Overview: Al Baraka Apparel - Diners is a dynamic retail organization committed to delivering exceptional customer experiences. As we continue to grow, we are seeking a skilled Retail Store Operations Manager to join our team.

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Job Description: The successful candidate will be responsible for running a store successfully by working on the shop floor. Ensuring excellent customer service, availability of merchandise, time management as well as dealing with the financial side of the store and people management.

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Responsibilities:

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  1. Identify current and future customer requirements by establishing rapport with customers, understanding their needs, and preferences.
  2. Manage and support stock levels to maximize full-price selling, maintaining a high sell-through rate, and aligning with new product launches.
  3. Monitor daily sales activities to maximize sales and achieve strong sales results, analyzing data to inform decisions.
  4. Ensure visual merchandising is up-to-date according to required standards, creating an appealing store environment that drives sales.
  5. Proactively follow current fashion trends, industry news, and key competitors in the market, staying informed to make data-driven decisions.
  6. Update staff on deals, seasonal sales, new launches, and other campaigns, ensuring seamless communication across the team.
  7. Monitor staff behavior during interactions with customers and team members, promoting a positive work environment.
  8. Monitor dress code policy, coach, and lead team members, fostering a culture of excellence.
  9. Coordinate with the ASM and RSM, ensuring effective collaboration and communication within the organization.
  10. Perform any other tasks assigned by superiors, demonstrating adaptability and a willingness to learn.
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Required Skills and Qualifications: The ideal candidate must have previous experience in the retail industry, be energetic, possess excellent communication skills, and demonstrate strong team management abilities.



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