IT Infrastructure Leadership Role

2 days ago


Lahore, Punjab, Pakistan AF Recruiter Full time

About the Job

We are seeking a highly experienced IT professional to join our team as a IT Infrastructure Leadership Role at AF Recruiter. This is a unique opportunity to lead and oversee the installation of servers, firewalls, and other essential devices at customer locations.

Responsibilities

  • Lead and oversee the installation of servers, firewalls, and other essential devices at customer locations.
  • Manage the setup and configuration of hardware for optimal system performance and customer satisfaction.
  • Supervise the cabling of servers, ensuring proper organization, tagging, and connectivity for seamless operations.
  • Oversee the installation and configuration of operating systems and necessary software to align with customer needs.
  • Develop and maintain comprehensive reports and documentation for all installations, configurations, and system setups.
  • Establish processes for record-keeping to facilitate future reference and troubleshooting.
  • Ensure timely visits to customer premises for installations, configurations, and troubleshooting.
  • Provide strategic guidance and technical support to customers, addressing system performance issues and offering long-term solutions.
  • Liaise with Original Equipment Manufacturers (OEM) to arrange remote support sessions and ensure quick resolution of escalated issues.
  • Guide and assist in basic virtualization configurations and support.
  • Demonstrate advanced knowledge of firewall setups, network configurations, and endpoint security solutions.
  • Oversee the deployment and maintenance of endpoint security solutions to safeguard customer devices and networks.
  • Collaborate with cross-functional teams and customers to ensure smooth project execution, timely delivery, and high-quality service.
  • Develop and implement standard operating procedures (SOPs) for deployments and troubleshooting.
  • Build and maintain relationships with internal and external stakeholders to enhance service delivery.

About You

  • You will have a proven experience in IT infrastructure management, including leadership in hardware installation and network configuration.
  • You will have an in-depth understanding of virtualization technologies, firewalls, networking, and endpoint security.
  • You will be proficient in server operating system installation and configuration, with a focus on best practices.
  • You will possess strong troubleshooting and problem-solving skills for both hardware and software issues.
  • You will have excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical stakeholders.
  • You will be able to demonstrate your ability to lead teams and manage projects, ensuring timelines and objectives are met.
  • You will be willing to travel to customer sites as required.
  • You will have strong organizational skills, attention to detail, and a proactive approach to challenges.


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