Chief Quality Officer

21 hours ago

Karachi, Sindh, Pakistan beBeeQuality Full time
Quality Assurance & Control Expert

The Quality Assurance and Control Manager will lead the organization's quality assurance and control efforts, developing a comprehensive strategy to ensure high-quality products that meet industry regulations and enhance customer satisfaction.

Main Objectives
  • To develop and implement a robust QA and QC strategy aligned with organizational goals, ensuring timely delivery of high-quality products.
  • To implement and maintain Quality Management Systems (QMS) such as ISO 9001:2015 or Six Sigma to improve consistency and efficiency in quality management, reducing costs and increasing productivity.
  • To ensure compliance with industry standards and regulatory requirements throughout all phases of product development, minimizing risks and preventing non-compliance issues.
  • To foster a culture of accountability and responsibility for product quality across all teams, promoting knowledge sharing and continuous learning within the department.
  • To promote quality awareness among team members, ensuring they understand the importance of quality in achieving business objectives.
Key Performance Indicators
  • To execute test plans, including manual and automated testing, to ensure comprehensive test coverage, identifying defects early and resolving them promptly.
  • To manage defect tracking and resolution processes, ensuring timely verification of fixes, reducing downtime and improving overall quality.
  • To adhere to quality control processes and standards, maintaining a high level of quality throughout the product development lifecycle.
  • To analyze quality metrics and trends to identify areas for improvement and root causes of quality issues, implementing corrective actions to prevent reoccurrence.
  • To prepare and present quality reports and recommendations to senior management and stakeholders, demonstrating the value of quality in driving business success.
Leadership Qualities
  • Minimum 8 years of experience in software testing methodologies and tools, with at least 5 years focused on QA/QC in product development, ensuring a deep understanding of quality principles and practices.
  • Proven leadership experience, with a minimum of 3 years in a managerial role, demonstrating the ability to inspire and motivate teams to achieve quality excellence.
  • Strong analytical, problem-solving, and decision-making abilities, enabling effective management of complex quality issues and implementation of quality improvements.
  • Excellent communication and interpersonal skills, capable of engaging with senior management and customers, fostering strong relationships and delivering quality results.
  • Bachelor's degree in computer engineering, Information Technology, Computer Science, or a related field; Master's degree preferred, indicating a high level of expertise in quality management and leadership.
Requirements
  • Relevant certifications in Quality Management Systems (QMS) and methodologies (e.g., ISO 9001:2015, Six Sigma), demonstrating a commitment to quality excellence and ongoing professional development.
  • Valid certifications in quality management (e.g., ASQ, ISTQB, CMSQ) are highly desirable, indicating a high level of expertise in quality management and leadership.
  • Strong leadership and mentoring skills, enabling effective management of teams and development of quality leaders.
  • A proactive approach to quality and continuous improvement, driving quality excellence and business success.
  • Ability to thrive in a collaborative, fast-paced environment, adapting to changing priorities and delivering quality results under pressure.

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